Official Privacy Policy

918kis Privacy Policy – Your Personal Data Protection

At 918kis, your privacy is more than a policy — it is our commitment. We are fully transparent about how your personal data is collected, used, protected, and controlled, so you can play with complete peace of mind and confidence.

Updated: January 2026
256-bit SSL
PDPA Compliant
This Privacy Policy is effective from 1 January 2026. The latest version is always available on this page.

1. Introduction & Our Privacy Commitment

918kis takes our responsibility to every user's privacy seriously. This Privacy Policy is provided to give a clear and transparent overview of how we manage your personal information when you use the 918kis platform, whether through the website at 918kis.fun or our mobile app.

We operate in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection. Every decision we make regarding your data is grounded in legitimate necessity, your consent, or contractual requirements related to the services you use.

By registering or using the 918kis platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform. We encourage you to read this document from start to finish — it is not lengthy and is written in plain, easy-to-understand language.

Our promise: 918kis has never sold your personal data to third parties for advertising or marketing purposes. Your data belongs to you — we use it solely to deliver a better service experience.

2. Types of Personal Data We Collect

918kis collects your personal data through various means — directly from you during registration and platform use, and automatically through industry-standard tracking technologies. Below is a summary of the data we collect and its purpose:

Data Type Example Information Primary Purpose
Identity Data Full name, date of birth, KYC number Account verification & legal compliance
Contact Data Email, phone number Service communications & notifications
Financial Data Bank account details, transaction history Deposit & withdrawal processing
Technical Data IP address, device type, browser Security & platform improvements
Usage Data Game records, login activity Personalise your user experience
Location Data Country, time zone Region verification & compliance

We do not collect sensitive data such as medical information, religious beliefs, or political views unless specifically required by applicable law. Registration is strictly prohibited for users under the age of 18, and we do not knowingly collect data from minors.

KYC Note: The Know Your Customer (KYC) process is a legal requirement that helps us verify your identity and prevent fraud. Documents submitted for KYC are stored with full encryption and are accessible only to authorised verification teams.

3. How We Use Your Personal Data

The data we collect is used responsibly and only for legitimate purposes. We do not use your data for anything unrelated to the services you use. The following are the primary ways we use your personal data:

  • Account management: Creating, verifying, and maintaining your 918kis account so you can log in and play securely.
  • Transaction processing: Processing deposits, withdrawals, and all financial transactions you carry out on our platform quickly and accurately.
  • Platform security: Detecting and preventing fraudulent activity, hacking attempts, or platform abuse that could compromise your account.
  • Personalised experience: Personalizing game recommendations, promotional offers, and platform content based on your habits and preferences.
  • Service communications: Sending important notifications related to your account, transactions, security updates, and relevant promotions.
  • Legal compliance: Fulfilling our obligations under Malaysia's PDPA and other applicable regulations, including anti-money laundering (AML) requirements.
  • Platform improvements: Analyzing usage patterns to continuously improve the design, performance, and functionality of the 918kis platform.

All data usage is based on at least one valid legal ground — whether that is your consent, contractual necessity, a legal obligation, or our legitimate interests as a responsible platform operator.

4. Data Security & Encryption

The security of your personal data is 918kis's highest priority. We continually invest in cutting-edge security infrastructure to ensure your information is always protected against unauthorized access, disclosure, alteration, or destruction.

The technical security measures we implement include:

  • 256-bit SSL/TLS Encryption: All data transmitted between your device and 918kis servers is encrypted using the latest industry-standard SSL/TLS protocols. This means your data cannot be read by any third party during transmission.
  • Data-at-rest encryption: Personal and financial data stored in our databases is encrypted using AES-256, the same standard used by leading financial institutions worldwide.
  • Two-factor authentication (2FA): We provide 2FA for all user accounts as an added layer of security beyond your password.
  • 24/7 security monitoring: Our security team continuously monitors systems to detect any suspicious activity or intrusion attempts.
  • Data segregation: User data is stored in a strictly controlled, isolated environment, accessible only to authorised personnel.
While we take all reasonable measures to protect your data, no system in the world is entirely risk-free. We therefore ask that you also play your part by keeping your password secure and not sharing your login credentials with anyone.

5. Data Sharing with Third Parties

918kis does not sell, rent, or trade your personal data to third parties for marketing or advertising purposes. However, there are specific circumstances where we need to share your data with trusted parties for the operation of our services:

  • Payment processing providers: Financial data required to process deposits and withdrawals is shared with trusted, licensed payment partners. All partners comply with PCI-DSS security standards.
  • Cloud service providers: Data is stored on servers managed by world-class cloud infrastructure providers under strict security agreements.
  • Game providers: Basic game session data is shared with game providers partnering with 918kis solely for fair play purposes and win verification.
  • Legal authority: We will disclose the necessary data to the relevant authorities when required by law, court order, or a valid criminal investigation.

All third parties we work with are required to sign data processing agreements ensuring they handle your information to the same or higher level of protection as the standards we uphold ourselves.

In the event that 918kis is involved in a merger, acquisition, or asset sale, user data may be transferred as part of the business assets. You will be notified in advance via a clear notice if any significant changes occur to how your data is handled.

6. Cookies & Tracking Technologies

918kis uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and understand how you use the platform.

Types of cookies we use:

  • Essential cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled as they are fundamental to platform operation.
  • Performance cookies: Collecting anonymous information about how users interact with our platform to help us identify areas for improvement.
  • Functional cookies: Saving your preferences such as language, time zone, and display settings for a more personalized experience.
  • Analytics cookies: Used to understand aggregate usage patterns to help us make better development decisions.

You can manage or block cookies through your browser settings at any time. However, blocking essential cookies may affect the functionality of the 918kis platform and your overall user experience.

7. Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and global best practices, you hold important rights regarding the personal data we store. 918kis fully respects these rights and provides straightforward channels for you to exercise them:

1
Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

2
Right to Rectification

If your data is inaccurate or incomplete, you may request that we correct it promptly.

3
Right to Erasure

You may request the deletion of your personal data, subject to applicable legal obligations.

4
Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

5
Right to Restriction

In certain circumstances, you may request that we restrict how we process your data.

6
Right to Portability

You have the right to receive your data in a machine-readable format for transfer to another platform.

To exercise any of the above rights, contact our data protection team via 24/7 live chat or email at [email protected]. We will process your request within 14 business days.

8. Data Retention Period

918kis retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by law. Retention periods vary depending on the type and purpose of the data:

  • Active account data: Retained for the duration your account is active and for a reasonable period after account closure for audit purposes.
  • Financial transaction data: Retained for a minimum of 7 years in accordance with Malaysia's financial and tax legal requirements.
  • KYC and identity verification data: Retained for a minimum of 5 years after account closure in accordance with AML requirements.
  • Security and access logs: Retained for 90 days for security investigation and fraud detection purposes.
  • Communication data (email, chat): Retained for 2 years for customer service record purposes.

When data is no longer needed, we apply secure deletion methods to ensure it cannot be recovered. This includes secure removal from active servers and associated backups.

9. Changes to This Privacy Policy

918kis reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any significant changes will be communicated to you via:

  • Clear notices on the 918kis platform homepage
  • In-app notifications on the 918kis mobile app
  • Notification email to your registered email address

The "Updated" date at the top of this page will always reflect the date of the latest version of this policy. Continued use of the 918kis platform after any changes are published constitutes your acceptance of the updated policy. If you disagree with the changes made, please discontinue use of the platform and contact us to close your account.

10. Contact Our Privacy Team

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, we are here to listen and assist. The 918kis data protection team can be reached through the following channels:

  • Live Chat: Live support available 24 hours a day, 7 days a week via the live chat button on our platform
  • Email: [email protected] — response within 1–3 business days

When contacting us regarding privacy, please include your account username (do not send your password) and a clear description of your request or concern. This will help us process your request more quickly and accurately.

If you believe we have failed to meet our privacy obligations, you have the right to lodge a complaint with the Personal Data Protection Department of Malaysia (JPDP) or the relevant supervisory authority in your country.

Why Your Privacy Is Safe with 918kis

Six data protection features that set 918kis apart from other platforms

256-bit SSL Encryption

Every byte of data moving between your device and 918kis servers is protected by 256-bit SSL encryption — the same level used by leading banks in Malaysia. No outside party can read your data during transmission.

Malaysia PDPA Compliance

918kis operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data management processes have been reviewed by legal advisors to ensure complete adherence to local requirements.

No Data Sales

This is more than just a policy — it is an unwavering commitment. 918kis has never sold, and will never sell, your personal data to advertisers, data brokers, or any third party for commercial gain.

Two-Factor Authentication

An extra layer of security through 2FA is available for all 918kis accounts. Even if your password falls into the wrong hands, no one can access your account without the second verification step on your device.

Minimum Data Access

The "need-to-know" principle is strictly enforced — only 918kis staff who genuinely require access to specific data to perform their duties will be granted permission. Your data is not shared broadly across our organisation.

Regular Security Audits

The 918kis security system undergoes regular independent audits to identify and close any potential vulnerabilities before they can be exploited. We do not wait for problems to occur before taking action.

Your Data Is Safe — Join 918kis Today

Create a free account and enjoy an online entertainment platform that puts your privacy and security first at all times.

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